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Starting in January 2023, there is a three (3) item minimum required for ordering.  

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HOW TO SUBMIT AN APPAREL ORDER

1. Find your items through the search box (via item number), or category.

2. Items that are currently in stock can be placed in your basket for purchase. Any out of stock items cannot be ordered.

3. When you're ready to submit your order, be sure to fill out the order form. IF IT'S YOUR FIRST TIME SUBMITTING AN ORDER, PLEASE BE SURE TO LEAVE YOUR E-MAIL ADDRESS IN THE COMMENT SECTION. 

4. An invoice will be sent to you for payment. Orders placed and fully paid prior to 9AM (Monday thru Friday) will be available for pick up after 2PM on the same day. Orders paid after 9AM will be submitted on the next business day. Orders placed after 9AM on Friday and throughout the weekend, will be invoiced on Sunday evening for Monday processing/pickup.

Unpaid invoices will be cancelled after 24-hours and a new order would need to be placed. 

PICK UP OF YOUR ORDER

All items must be picked up at Emerald Vinyl located at 617 Indian Trail Rd S, Indian Trail, NC. Should you require your order to be shipped, please let us know in the comment section. We will be sure to include shipping charges with your order. 

MISSING ITEMS/REFUND/RETURNS/EXCHANGES

-If you are missing/received a damaged item with your order, please advise us within 24 hours of your pickup. We are not able to replace any missing or damaged items after that time.
-Should you wish to obtain a refund, return, or exchange, all items must be in an unworn, unused, unwashed manner. Items must be returned within 48 hours from your date of pick up to obtain a refund. All returns will impose a 20% restocking fee. 

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